AVG’s real-time protection feature plays a vital role in defending your computer against threats by continuously scanning files and activities. However, sometimes this feature may not work as expected, leading to security vulnerabilities. If you’re facing issues with AVG’s real-time protection, here are some troubleshooting steps you can follow to resolve the problem quickly.
1. Restart Your Computer
A simple restart can fix minor glitches with AVG real-time protection. Restarting your computer helps refresh the system and clears up temporary issues that might be causing AVG to malfunction.
How to Restart:
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Click on the Start Menu and select Restart.
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Once your computer restarts, check if AVG’s real-time protection is functioning correctly.
2. Ensure AVG is Up to Date
Outdated software can lead to performance issues, including problems with real-time protection. Ensure that you’re running the latest version of AVG Antivirus to keep your system protected.
How to Update AVG:
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Open AVG and go to Menu > Settings.
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In the General tab, click on Update.
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Click Check for Updates and install any available updates.
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Restart your computer after updating.
3. Check If Real-Time Protection Is Enabled
Sometimes, AVG’s real-time protection may be disabled accidentally. You can easily enable it in the settings if it’s turned off.
How to Enable Real-Time Protection:
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Open AVG and go to Menu > Settings.
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In the General tab, select Privacy.
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Ensure that Real-Time Protection is switched on.
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Save the changes and check if the issue is resolved.
4. Disable Conflicting Software
Other antivirus or firewall software running on your computer can interfere with AVG’s real-time protection. If you have another security program installed, it might be causing conflicts.
How to Disable Conflicting Software:
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Open the Control Panel and go to Programs and Features.
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Check for any other antivirus software installed.
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Disable or uninstall the other software and restart your computer.
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Check if AVG’s real-time protection is working.
5. Repair AVG
Sometimes, issues with AVG real-time protection can be caused by corrupted or missing files in the program. AVG offers a built-in repair tool that can fix these issues without needing to uninstall the program.
How to Repair AVG:
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Go to Control Panel > Programs and Features.
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Find AVG Antivirus in the list and click on it.
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Click Uninstall/Change, then select Repair.
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Follow the on-screen instructions to complete the repair process.
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Restart your computer and check if real-time protection is now working.
6. Check for Conflicting Windows Updates
Sometimes, Windows updates can cause conflicts with AVG real-time protection. Ensure your operating system is up to date and compatible with AVG.
How to Check for Windows Updates:
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Go to Settings > Update & Security.
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Select Windows Update and click Check for Updates.
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Install any available updates and restart your computer.
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After restarting, check if AVG real-time protection is functioning properly.
7. Check System Performance
If your system is running low on resources (such as CPU or memory), AVG’s real-time protection may be impacted. Ensure your computer has enough resources to run both the antivirus and other applications smoothly.
How to Monitor System Resources:
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Press Ctrl + Shift + Esc to open the Task Manager.
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Under the Performance tab, check CPU, Memory, and Disk usage.
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If resources are too high, close unnecessary applications to free up space.
8. Reinstall AVG
If all else fails, reinstalling AVG might resolve any persistent issues with real-time protection. A fresh installation ensures that no corrupt files are causing problems.
How to Reinstall AVG:
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Go to Control Panel > Programs and Features.
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Find AVG Antivirus and select Uninstall.
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Download the latest version of AVG from the official website.
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Install the fresh copy of AVG and restart your computer.
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Verify if real-time protection is working.
9. Contact AVG Support
If you’ve followed all the troubleshooting steps and AVG real-time protection is still not working, contacting AVG customer support may be necessary. Their support team can assist with more advanced troubleshooting.
How to Contact AVG Support:
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Visit the AVG Support page and use the Live Chat or Email support options.
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Provide details about the issue and any steps you’ve already tried.
Conclusion
AVG’s real-time protection is crucial for keeping your computer safe from threats, but issues can sometimes arise. Start by restarting your computer and ensuring AVG is up to date. If the issue persists, try enabling real-time protection, repairing AVG, or checking for conflicts with other software. If none of these solutions work, reinstall AVG or contact customer support for further assistance. By following these steps, you can resolve issues with AVG’s real-time protection and keep your system secure.
