AVG Antivirus helps protect your computer from viruses, malware, and online threats. But like any software, it can sometimes run into problems. If AVG won’t update, scan, or load correctly, don’t worry. These easy troubleshooting steps will help you fix the issue fast.
1. Check for Software Updates
One of the first things to try is checking for updates. Outdated software can cause errors and bugs.
Open AVG, go to Menu, then Settings. Click General and select Update. Hit “Check for Updates” and install anything available. Restart your computer afterward.
2. Restart Your Computer
If AVG is acting up, a simple restart might solve it. It can clear out minor glitches and reset the software to normal.
3. Reinstall AVG Antivirus
If AVG won’t open or keeps crashing, a clean reinstall is a good fix. Uninstall AVG from the Control Panel, restart your PC, then download the latest version from AVG’s official site and install it again.
4. Use the AVG Repair Tool
AVG includes a built-in repair feature. Open Control Panel, go to Programs and Features, right-click AVG, and select “Uninstall/Change.” Choose “Repair” and follow the on-screen steps.
5. Remove Conflicting Software
Running more than one antivirus can cause issues. Uninstall any other antivirus tools from your system and restart your computer. AVG should now run more smoothly.
6. Run a Scan in Safe Mode
If AVG won’t launch or feels slow, try Safe Mode. Restart your computer and press F8 or Shift + F8 before Windows loads. Select “Safe Mode with Networking.” Then open AVG and run a full scan.
7. Disable Extra Startup Programs
Too many apps running at startup can slow things down. Open Task Manager with Ctrl + Shift + Esc. Click the Startup tab and disable non-essential apps. Leave AVG enabled.
8. Check Your Internet Connection
If AVG can’t update, check your connection. Restart your modem, disconnect VPNs, or temporarily turn off your firewall to see if AVG connects.
9. Use AVG Clear Tool
If AVG refuses to uninstall or update, try the AVG Clear Tool. Download it from the AVG website. Run it in Safe Mode to fully remove AVG. Then reinstall the latest version.
10. Contact AVG Support
If none of these steps work, reach out to AVG Support. They offer help through live chat and email. Visit their official website for contact options.
Final Thoughts
AVG is a strong antivirus, but even the best tools can hit snags. These quick steps can solve most problems without expert help. Keep your software updated and your system clean to get the most from your antivirus.
