What to do when AVG fails to scan your PC is a common concern among users. While AVG normally offers solid protection, it can sometimes stop working as expected. This can leave your system vulnerable. However, you can fix this issue by following a few simple steps.
Check for Software Updates
First, make sure AVG is up to date. Many scanning errors happen because users are running older versions. Developers regularly release updates that fix bugs and improve performance. If your software is outdated, install the latest version right away. This simple action may restore the scan function without much hassle.
Restart Your Computer
Although it sounds basic, restarting your computer can resolve many issues. Temporary files or background processes might interfere with AVG. A fresh reboot clears those problems and allows AVG to start clean. So, before diving into complex solutions, always restart your PC first.
Verify Your Internet Connection
AVG sometimes relies on an internet connection to scan and download virus definitions. If you have a poor or unstable connection, it might interrupt the scan. To resolve this, check your internet settings. Once your connection is stable, try scanning your PC again.
Disable Conflicting Programs
Antivirus tools can conflict with other security software. If you have more than one antivirus program installed, they might block each other. As a result, AVG may fail to complete its scan. Try disabling or uninstalling any extra security apps temporarily. After that, run the AVG scan again and see if it works.
Run AVG as Administrator
In some cases, AVG needs full access to your system files to scan properly. If it lacks permission, it might stop mid-scan or not run at all. Right-click the AVG shortcut and choose “Run as administrator.” This gives the program the permissions it needs to operate fully.
Use AVG Repair Tool
If the problem continues, try AVG’s built-in repair tool. Go to your Control Panel and select “Programs and Features.” Find AVG in the list, click it, and choose “Repair.” This option reinstalls key files without deleting your settings. After repairing, reboot your system and run a scan again.
Check for Malware Interference
Sometimes malware blocks antivirus programs from scanning. This is especially true if your system already has infections. In that case, download AVG’s Rescue CD or use a separate tool like Malwarebytes. Scan your system using these tools and remove any threats before trying AVG again.
Uninstall and Reinstall AVG
If nothing works, uninstall AVG completely. After that, restart your PC and download a fresh copy from the official AVG website. This removes any corrupted files and gives you a clean installation. Then, run the program and check if the scan works.
Contact AVG Support
Finally, if the issue still isn’t fixed, contact AVG support. Their technical team can guide you step-by-step. They may also offer remote help if needed. Although this should be your last resort, it’s helpful when everything else fails.
Conclusion
When AVG fails to scan your PC, don’t panic. Start with basic steps like updating the software or restarting your device. Then, move on to deeper fixes such as repairing the program or checking for malware. If needed, uninstall and reinstall AVG or contact support. By following these steps, you can quickly get your antivirus back on track and keep your system safe.
